You can expect a response within 24 hours during normal business hours:
8am-5pm Pacific time, Monday-Friday, excluding major US holidays.
Fastest information available via our community portal.
Fast, immediate answers to most questions and crowd-sourced reporting of platform issues in our member-only community.
Access the community when you log into your blog and navigate to your blog’s support center.
Sum up what’s up in 140 characters (or less) and send our way.
If the support you need involves private or confidential information, use our ticket form.
Additionally, our status page is available for you to check on outages and known issues.